Shipping policy

Shipping Policy for Dr. Gameology Merch Store

At Dr. Gameology, we want to ensure that your shopping experience is smooth and enjoyable, right from the moment you place your order to when it arrives at your doorstep. Here’s everything you need to know about shipping with us:

1. Shipping Methods and Costs

We offer a variety of shipping options to accommodate your needs, including standard and expedited services. Shipping costs will be calculated at checkout based on the selected method and your shipping address.

2. Processing Time

Orders are typically processed within 1-3 business days after payment has been confirmed. Please note that this processing time is separate from shipping time.

3. Delivery Time

Delivery times vary based on your chosen shipping method and destination. While we strive to provide timely delivery, unforeseen circumstances such as weather or carrier delays may occur. We appreciate your understanding in these situations.

4. Tracking Your Order

Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this number to track the status of your shipment online.

5. Shipping Destinations

We currently ship to addresses within the United States and select international locations. If you wish to order from a location not listed, please contact us for further assistance.

6. Issues with Delivery

If your shipment does not arrive within the expected timeframe or if you encounter any delivery issues, please reach out to us at daniel.kaufmann@drgameology.com. We’ll do our best to assist you promptly.

Thank you for choosing Dr. Gameology! We appreciate your support and can’t wait for you to enjoy your new merch. Happy shopping!